Delivery Estimates
Usually items are delivered in 2-8 business days from the purchase.
However, occasionally shipments are delayed by extreme weather conditions.
Where's My Order?
After you have placed an order you can check its status in "My Account > Review orders / track packages".
I Need to Change the Payment Method or Shipping Address for My Order.
Please contact customer support at customersupport@royalelastics.com.
Where We Ship
Currently Royal Elastics ships to the following countries.
- United States (including Alaska and Hawaii)
- Argentina
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Australia
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Austria
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Belgium
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Brazil
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Canada
- Chile
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China
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Denmark
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Ecuador
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England
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France
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Germany
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Greece
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Hong Kong
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Hungary
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Indonesia
- Israel
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Italy
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Japan
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Malaysia
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Mexico
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Netherlands
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New Zealand
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Northern Ireland
- Norway
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Philippines
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Portugal
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Puerto Rico
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Republic of Ireland
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Saudi Arabia
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Scotland
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Singapore
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South Africa
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South Korea
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Spain
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Sweden
- Switzerland
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Taiwan
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Thailand
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Turkey
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Vietnam
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Wales
We do not ship to the following locations.
- APO/FPO addresses
- Prisons
- American Samoa
- Guam
- Mariana Islands
- Marshall Islands
- Micronesia
- Palau
- U.S. Virgin Islands
Undeliverable Package
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us for the following reasons, we issue a refund of product fee.
- Incorrect address
- Failed delivery attempts
- Refused by receipient
If this order was a free shipping order, customer will be responsible for the original shipping charges.
Tracking Your Package
Once your order has shipped you can track your package in "My Account > Review orders / track packages".
If you need to contact the carrier, you'll find contact information below.
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